Important: Important Notice

We’re always looking for ways to support access to our services and ensure contacting the surgery is as straightforward as possible.

As part of this, we recently trialled a new form system aimed at helping us manage capacity effectively, so our doctors and nurses can focus on seeing more patients and providing timely care. The system was designed to gather helpful information upfront and streamline how requests are handled.

Thank you to everyone who shared feedback during this period. We understand how important it is that contacting the surgery feels clear, flexible, and responsive when you need support.

From today, 16 January 2026, we are reverting to the previous form system. This allows you to describe your concerns in your own words, without multiple-choice questions, and links directly with the NHS App.

We remain committed to listening, learning, and continuing to support the best possible access to care for our patients.