Our Services

Doctors Are Available On The Following Days

Dr Brown – Monday, Tuesday and Thursday

Dr Fozard – Tuesday, Thursday and Friday

Dr Langton – Monday and Wednesday; Tuesday and Thursday mornings

Dr Styles – Monday and Thursday

Dr Wilding – Tuesday, Wednesday, Thursday and Friday

Dr Patel – Monday & Wednesday all day and Friday morning

Dr Clare Grocock – Monday Tuesday & Friday all day

For doctor availability please contact Reception on 01932 414248 or refer to: Current Surgery Times

Clinics & Services

The Practice provides personal medical care including maternity services, minor surgical procedures, vaccinations and contraceptive services.

We offer early morning surgeries on a Monday, Tuesday and Thursday, by Drs Wilding & Langton & Brown. Some of our other GPs do the occasional early morning surgery on an ad-hoc basis. All doctors take it in turns to offer pre-bookable routine appointments on Saturday mornings.

We offer IUCDs (contraceptive coils) and a contraceptive implant service.

Dr Brown has a special interest in sexual health problems please make a routine appointment with her directly or contact the Blanch Heriot Unit at St Peter’s Hospital on 722669 for advice.

Dr Styles has a special interest in dermatology (skin problems) please make an appointment with her directly.

Dr Langton performs minor surgical procedures during a weekly “minor op” clinic and our practice nurse offers a cryotherapy clinic for the removal of moles, warts and other small skin lesions – please make an appointment with your doctor during normal surgery times for a referral to these clinic.

Dr Wilding offers musculoskeletal steroid injections for various problems such as shoulders, knees, carpel tunnel syndrome and trigger finger. Please make an appointment with Dr Wilding to discuss your suitability.

Sister Teri Gardner holds a respiratory clinic on Monday morning.

Our Practice Nurses run clinics for Well Woman and all routine smears; Heart Disease; Hypertension; Respiratory including Asthma; Diabetic; Well Man (especially if you haven’t seen your doctor in the last three years); medical checks for the over 75 and newly registered patients; childhood & adult vaccinations;  menopause. Please make a routine appointment with one of our Practice Nurses. It is necessary to inform us why you want an appointment e.g. for a diabetic check as our Practice Nurses specialise in different areas and some treatments such as blood tests, wound dressings and ear syringing, can only be carried out by the treatment room nurses.

Travel Clinic

A Travel Clinic is held on Tuesday by Nurse Sue Barnes for advice on malaria prevention and travel vaccinations. We are a Yellow Fever Centre. Some vaccinations need to be given well in advance of travelling, so please check your requirements as early as possible by contacting us 6-8 weeks before your departure. You can also check what vaccinations you need by visiting www.fitfortravel.scot.nhs.uk.

Some vaccinations and prescriptions are not available under the NHS and charges will apply. Please ask Reception for our current price list which is also displayed at reception and on the main notice board in the waiting area. All fees are payable at the time of consultation either with cash or cheque; most debit and credit cards are accepted but you will incur a 2% admin fee for credit cards. Due to the time necessary for each appointment it is only possible for us to offer travel advice and vaccinations during our Travel Clinic. If we are unable to offer you an appointment in the appropriate time for your trip please contact a private travel clinic (search the web under “travel clinics”); Robens Centre 01483 686690 or BA travel clinic 0845 600 2236.

The European Health Insurance Card (EHIC) replaced the old E111 in 2006.
Your EHIC lets you get state healthcare at a reduced cost or sometimes for free. It will cover you for treatment that is needed to allow you to continue your stay until your planned return. It also covers you for treatment of pre-existing medical conditions and for routine maternity care, as long as you’re not going abroad to give birth.
The EHIC is valid in all European Economic Area (EEA) countries, including Switzerland.

The EHIC is entirely free of charge. However, other unofficial websites may charge you if you apply through them.
If you’re having difficulties with the online application form, you want to update your personal details or replace a lost or stolen card, call the automated EHIC application service on 0845 606 2030.

Vaccination Clinics

‘Flu Vaccination Clinics are usually held in October and November each year, usually over 3 Saturdays in St James’ Church Hall. Vaccination is recommended for all patients over 65 and those with problems relating to heart, liver, kidneys or lungs (including asthma); diabetics, strokes, a weakened immune system and those patients who are carers. If you are in one of the at-risk groups as detailed then please contact Reception early October to make an appointment if you haven’t received your written invitation by then.

We also offer vaccination against pneumococcal infection to patients in the at risk categories. This vaccine is available throughout the year, please make an appointment with our Practice Nurse.

Our doctors and nurses do not provide an occupational health service as part of their NHS responsibility. If you need a Hepatitis B injection as part of your employment then we advise you to liaise with your employer who will be able to make the necessary arrangements with an occupational health provider.

Child Development and Immunisation Clinics

Child Development and Immunisation Clinics: Please register your baby with your own GP as soon as possible to receive GP advice or an appointment. On Thursday mornings, Dr Fozard runs a baby clinic to check your child’s development at the age of 8 weeks. Our Practice Nurse also runs a childhood immunisation clinic at the same time. It is very important that your child receives all of their immunisations. Please ask the Health Visitor or your doctor if you need further information or visit www.immunisation.nhs.uk. The Health Visitors run a weekly “Well Baby” clinic on Thursday mornings in the Resource Centre (a separate building located opposite end of the car park).

Treatment Room

Treatment Room appointments are available for investigations such as blood tests and treatment requested by your Doctor (week days Monday to Friday). Patients can request appointments directly for advice about ear care and wound care after discharge from hospital. Specimens should be handed in to the Treatment Room reception counter before 12 noon Monday to Friday. Please label clearly (full name, date of birth and doctor).

Comumuity District Nurses, Midwives, Health Visitors and School Nurses

Community District Nurses are available for advice, assessment & home nursing care.

Health Visitors provide information and advice on the health of all children under the age of 5; run clinics and health promotion groups.

School Nurses assess the health of school children. Members of the team can be contacted between 8.30am and 5pm on 01932 828200, if nobody is available leave a message on their answer phone.

Community Midwives are part of the St Peter’s “Amber” team and share maternity care with our doctors. After you have seen your GP you will need to see the midwife for your first booking appointment – please make an appointment at the Reception desk. Note – these are held on Thursday mornings 9-11:30 at Sure Start, The Pavillion, Churchfield Rd, Weybridge. The mid wife holds our ante-natal clinic in the surgery every Wednesday afternoon and Friday morning. For general enquiries the Community Midwives can be contacted on 01932 722413; for urgent enquiries contact the maternity triage on 01932 722835.

Practice information for a healthy pregnancy including information about Pertussis and Influenza please read the following leaflets.

Guidelines for Antenatal patients
Information for a healthy pregnancy
Information re Pertussis and Influenza

Youth Counselling Service

Youth Counselling Service – do you need someone to talk to? The youth counselling service is free and confidential to 12-24 year olds. Phone 0345 600 2516 if no one is free to take your call you can leave a message and the will call you back or email youthcounselling@virgincare.co.uk

Prescriptions

We offer the NHS Electronic Prescribing Service (EPS) – a service where prescriptions can be sent electronically to the patients’ chosen pharmacy or Appliance Company instead of a paper prescription being printed and collected.

This is currently an optional service and any patients who want their prescriptions to be sent electronically need to speak to their chosen pharmacy who will officially nominate them.

Patients will not automatically have their prescriptions sent this way – it is an OPT-IN service.

The NHS EPS is a secure and confidential service and your electronic prescription will only be seen by the same people who see your paper prescription now (GP practice staff, pharmacy staff, NHS prescription payment and fraud agencies).

Frequently Asked Questions

Requests for prescriptions can be made on-line please refer to our home page for details how to access this facility.

Repeat Prescriptions

If you need regular medication the doctor will arrange this through the practice computer system. Please ask a member of staff for details.

Requests for repeat prescriptions are not taken over the telephone as errors can occur in verbal communication. You should see your doctor at least once a year to discuss your medication. Urgent requests for prescriptions cannot be dealt with during surgery times when both doctors and staff are busy as there is potential for errors to occur. This is due to the volume of prescriptions we receive each day and there are also medical legal reasons why doctors cannot be disturbed during their surgery. For your information during 2012 over 90,000 repeat items of medication was prescribed.

  • You can deliver in person, post, fax or email requests for your repeat medication. Always include a telephone number as the doctor may want you to make an appointment before issuing the prescription.
  • Please allow at least 2 full working days (Monday to Friday) for your request to be processed – remember we are closed at weekends but you can drop off or collect prescriptions before 11am Saturday morning (but we are unable to deal with any queries on Saturday morning as we only have one doctor on duty seeing patients)
  • Do not wait until your medication has run out before asking for a repeat prescription, especially when going away – remember to order or collect your prescription in plenty of time.
  • If you require a medication to be altered, a new medication to be added or a medication that you haven’t requested for a while – it is necessary for the doctor to review your medication and your request may take longer.
  • If you have more than one repeat prescription, please try and order all your items together.
  • If you are receiving medication which is not on your repeat prescription form then please add each item clearly and this will be added after verification with the doctor.
  • You can collect the prescription from the surgery. Most local chemists provide a free pharmacy prescription collection service available for patients. For more information please contact your local pharmacy.
  • If you require the prescription posting to your home address, please enclose a stamped addressed envelope.
  • We only give repeat prescriptions to the maximum of 2 months
  • Private prescriptions brought in for conversion to NHS prescriptions will be dealt with as per any normal prescription (i.e. within 2 working days). The doctors cannot be interrupted during surgery hours.
  • If you run out of medication, please fill in a repeat prescription request ASAP and leave it with Reception or in the box outside when we are closed. Your prescription will be ready within 2 working days. Meanwhile ask your regular pharmacist for an emergency issue to cover you. For medico -legal reason the GPs cannot be interupted during their surgery and this will also assist you when we are closed.

Save money on NHS Prescription charges. If you need more than 13 prescribed medicines a year you could save money with a prescription prepayment certificate. You can buy a 3 or 12-month prescription repayment certificate (PPC), which works like a season ticket. You can buy a 12 month PPC by Direct Debit instalments. For more information or to buy a certificate on line, visit: www.nhsbsa.nhs.uk/ppc, call 0845 850 0030, or visit your local pharmacist for details.

NHS Prescribing following private assessment or treatment in the private healthcare sector

Your GP can provide some medicines on the NHS on advice from a clinician in the private sector. However, there are a number of circumstances when your GP may refuse the request, or offer to prescribe an alternative medicine. Your GP may not prescribe if it is an unlicensed medicine; and may also refuse to prescribe if:

  • A full diagnosis, with appropriate test results, has not been provided by the consultant in the private sector.
  • He or she feels the medicine is not clinically necessary
  • The medication is prescribed outside of its licensed indications
  • The medication is not one he or she would normally prescribe
  • The medication needs special monitoring and he or she feels they do not have the expertise to do this
  • A more cost effective medicine is prescribed locally under prescribing advice from North West Surrey Clinical Commissioning Group Medicines Management

If you have further queries or would like to discuss your options please contact your GP.

Please see GMC “Good practice in prescribing and managing medicines and devices (2013)” for more information.

Waste Sharps Disposal

Patients must NOT take their waste sharps to a community pharmacy for disposal. Any clinical/sharps waste produced as a result of a patient treating themselves at home is considered to belong to the patient. Local authorities are obliged to collect the waste separately, but may make a charge to cover the collection. Please pick up a leaflet from Reception, contact your council directly for advice or download here. Replacement sharp boxes can be requested through your doctor and will be supplied on prescription.

Elmbridge Borough Council (01372 474474 ) or email on contactus@elmbridge.gov.uk

Runnymede Borough Council (01932 425750) or email on depot@runnymede.gov.uk

Results and Referrals

Please allow at least 5 working days before phoning for the result of your test. Some tests may take longer.

After seeing your GP it may be necessary to refer you to specialist care and your GP will discuss the choices available to you. Your GP will write a referral letter outlining the facts of your case.  If your consultation and treatment can be managed in a local specialist clinic, your doctor will dscuss this with you and you will be sent an appointment directly from the clinic. For more information please talk to your doctor who may be able to book your hospital outpatient appointment with you during your consultation.

Please ensure your GP has up-to-date contact numbers so you can be contacted directly if necessary. Home telephone numbers or your mobile number but if you prefer to be contacted at work please provide this number too. If you would like a copy of your referral letter or correspondence from the consultant, we will be happy to supply you with it. This can be collected from Reception or alternatively provide a stamped addressed envelope and we will post it to you.

Non-NHS Work

The doctors provide non NHS services, if you require additional services from the doctor (for example medical insurance forms such as PPP/BUPA; medical examinations for insurance companies; driver medical and letter) then a charge will be made. Non NHS work is undertaken at the doctors’ discretion.

As doctors are not paid for this work by the NHS, the charge goes towards the running costs of the Practice and in compensating the doctor for his or her professional services. These fees are agreed by the Partners and reviewed annually. The Reception and Secretarial staff have no authority to waive or vary any of these charges.

Payment must be made in advance, or at the time of the service being provided. Letters or forms will not be handed out or sent until payment has been received. Failure to attend or late arrival for an appointment for private treatment may result in a 50% charge of the fee being made. Click here for a copy of our current price list. Our fees are displayed in the Reception area and on the main notice board in the waiting area. All fees are payable in full at the time of consultation either with cash or a cheque backed by a guarantee card; most debit and credit cards are accepted but you will incur a 2% admin fee for payment by credit card.

Private consultations are also available for patients not eligible for treatment under the NHS (for example those who are not ordinarily resident in the UK) which are charged for at the current rate.

We no longer counter sign passport photos and forms as we are not on the list accepted by the passport office

Dental Problems

The treatment of dental problems is not the responsibility of your doctor. This includes patients seeking an NHS prescription following the issue of a private prescription or recommendation of a drug by a dentist. If you are in need of dental care, please contact your local dentist or contact NHS 111 (dial 111) for information. Alternatively call the Surrey Dental Helpline on 0845 271 2040

Contact Details

Appointments (08:30-18:30):
01932 414248

Out of Hours:
111 (NHS 111)
Fax:
01932 505118

Email: churchstreet.practicemail@nhs.net
(For non urgent requests / queries)