You may be aware that the NHS now requires all GP practices to inform their patients aged 75 and over of the name of their GP who has overall responsibility for their care and support. Click here to read more. All our patients have always been given a named GP when registering therefore patients do not need to take any further action. We have written to some patients and others have been informed in person to remind them who their GP is. Your doctor has overall responsibility for the care and support that our surgery provides to you. We would remind our patients that having a named GP does not prevent you from requesting an appointment with any available doctor in the Practice; your named GP cannot always be available to see you when on the day assessment is required or a home visit needed. With the increasing amount of administration work now involved with looking after our patients, to ensure this is shared fairly between all of the doctors we ask our patients to remain with their named GP.
For details about our on the day assessment service and how to make an appointment please read How to make your appointment. Please ask Reception if you need to be reminded of the name of your GP.
The NHS has also introduced an enhancement to the service we currently provide for people who are more at risk of an unplanned hospital admission in an emergency situation and who are likely to benefit from more tailored active support from their GP surgery. Patients who their doctors think fit into this category will be contacted and informed of the named GP involved in their care who is likely to be the person you see the most. The doctor will be responsible for sharing information with you, your carer if appropriate and other health professionals involved in your care if you are happy for us to share this information.
In addition we would like to remind all patients to consider whether you wish to give permission for a third party (e.g. spouse, family member or carer) to discuss your medical details with us. Every patient is entitled to confidentiality with regards to their medical details and this means that the Doctors, Nurses and support staff in the Practice are not allowed to speak to your spouse, any of your relatives or representatives about any aspects of your health without your express permission. If you would like someone to be able to speak directly to us on your behalf then we need to have your written permission. This can then be scanned in to your medical records.
Risk profiling: How your NHS records are used
This practice is taking part in a new NHS service that helps your GP to spot whether you need more help to manage your health. The service is called “risk profiling”.
Using information from your health records, a secure NHS computer system will look at any recent treatments you have had in hospital or at this surgery, and any existing health conditions that you have, and alert your doctor to the likelihood of a possible future hospital admission. This may include screening service and technologies that help us search all of our patient’s records to identify our patients that would most benefit from a particular treatment, sometimes by linking the information we hold with information about you from other organisations providing your care. The clinical team at the surgery will use the information to help you get early care and treatment where it is needed.
The information will be seen only by qualified health workers involved in your care. NHS security systems will protect your health information and patient confidentiality at all times.
If you don’t want your information being used in this way, or have any other concerns, please contact the Practice Manager.
Information leaflet: “How we use your personal data and information” this leaflet tells you how we use your personal healthcare information to help us plan services for you.